Privacy Policy
This Privacy Policy explains how McClain Trucking (“McClain Trucking,” “we,” “us,” or “our”) collects, uses, and protects the information you share with us through mcclaintrucking.com and in the course of arranging and performing your move. By using our website or requesting a quote, you agree to the practices described here.
Information We Collect
When you request a quote, contact us, or book a move, we may collect information you provide directly, such as your name, phone number, email address, the origin and destination addresses for your move, the approximate size and contents of your household, and your preferred move dates. We may also collect limited technical information automatically when you visit our website, such as your IP address, browser type, and the pages you view, through cookies and similar tools used to keep the site working and to understand how visitors use it.
How We Use Your Information
We use the information you provide to prepare your flat-rate quote, schedule and carry out your move, coordinate storage when needed, communicate with you about your booking, and respond to your questions. We may also use it to send you service updates and, where you have permitted it, occasional information about our moving services. We do not use your move details for anything beyond serving you well.
How We Share Information
We do not sell your personal information. We share it only as needed to perform your move — for example, with the members of our own crew and office staff, with insurers or claims handlers if a claim arises, or with service providers who help us run our website and scheduling. We may also disclose information when required by law or to protect our rights. Because we run our own trucks and crews, your move details are never brokered or sold to third-party carriers.
Cookies and Analytics
Our website uses cookies and basic analytics to remember your preferences and to measure how the site is used so we can improve it. You can set your browser to refuse cookies, though some features of the site may not work as well if you do.
Data Security and Retention
We take reasonable steps to protect the information you share with us against loss, misuse, and unauthorized access. We keep your information only as long as needed to provide our services, meet our legal and tax obligations, and resolve any disputes or claims.
Your Choices
You may ask us to review, correct, or delete the personal information we hold about you, and you may opt out of non-essential communications at any time by contacting us. We will respond to reasonable requests in line with applicable Ohio and federal law.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach us by email at [email protected] or by mail at our office at 4480 Brookpark Road, Cleveland, OH 44134. We may update this policy from time to time, and any changes will be posted on this page with a revised effective date.